IN A NUTSHELL :
Hi. My name is Crystal C. Yan
I'm a user experience researcher, product designer, and mobile product manager working to make open data understandable and actionable by crafting intuitive and engaging product experiences.

I work at the intersection of technology, public policy, and design, and I love connecting people & building things. 
Currently, I'm the product manager and product designer for the mobile team at FiscalNote in Washington, DC. I lead the design direction and product roadmap of the mobile experience (mobile web and iOS), and my work includes qualitative and quantitative research, interaction design, prototyping, and visual design.

Previously, I worked in product management, enterprise sales, and corporate strategy at StackMob (acquired by PayPal) in San Francisco, ACCION in New York City, Infosys in Bangalore, India, and Standard Chartered Bank in Shanghai, China. 

I studied economics at Amherst College, where my work spanned the disciplines of behavioral science, international development, and urban planning.
Emerging Markets:
  • MOBILE BANKING PRODUCT MANAGEMENT at Standard Chartered Bank in Shanghai, China
  • USER EXPERIENCE RESEARCH at Innovation Works (venture capital firm for early-stage technology startups) in Beijing, China
  • HUMAN CAPITAL STRATEGY at Infosys Limited in Bangalore, India

    LinkedIn
Technology: 
  • PRODUCT MANAGEMENT, PRODUCT DESIGN, UX RESEARCH, BUSINESS DEVELOPMENT and MARKETING at FiscalNote (predictive analytics on government data) in Washington, DC
  • MARKETING at StackMob (mobile development startup, acquired by PayPal) in San Francisco, CA

    My work in technology focuses on business development, marketing, client services and product strategy.
Design: 
  • MANAGEMENT and DESIGN CONSULTING at the Center for Community Engagement (CCE) in Amherst, MA
  • COMMUNICATION DESIGN at Accion (largest microfinance nonprofit in the world) in New York City, NY
  • COMMUNICATION DESIGN at Reader to Reader (international literacy nonprofit) in Amherst, MA

    Portfolio